Cable Forum - View Single Post - How can I get out of my Telewest Contract?

Brian Oblivion · 01-04-2005, 14:17

Hi
I have had the triple package (TV-Phone-Internet) for about 5 weeks and I find the 1MB cable internet useless beyond belief.
Slow (about 15/20 Kb), unreliable, disconnects for 10-12 hours at a time. Technical support can never find anything wrong with it and refuse to send a technician.
Is there anything in law that will enable me to reject their entire package contract and go back to BT?
Yours in frustration

Brian Oblivion

01-04-2005, 14:17	#1
Brian Oblivion Inactive Join Date: Apr 2005 Posts: 2	How can I get out of my Telewest Contract? Hi I have had the triple package (TV-Phone-Internet) for about 5 weeks and I find the 1MB cable internet useless beyond belief. Slow (about 15/20 Kb), unreliable, disconnects for 10-12 hours at a time. Technical support can never find anything wrong with it and refuse to send a technician. Is there anything in law that will enable me to reject their entire package contract and go back to BT? Yours in frustration Brian Oblivion