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Theodoric · 25-08-2003, 21:39

For those of you interested in such esoteric things, here is what happened.

I received the following reply fom Microsoft.

As I understand from your explanation, after you installed q821557 patch, the computer will hang when you right click a file in Windows Explorer. If I have misunderstood your concern, please let me know.
According to my experience, this is caused by corrupted SendTo shortcut.
Please follow these steps to resolve this issue:
1. Click Start and point to Run.
2. Type "SendTo" (without the quotation marks) and click OK. The SendTo folder will open.
3. Delete every shortcut one by one and test if this issue each time a shortcut is deleted until it is resolved.

I could not follow this advice directly as I also found that I could not open the File menu in Explorer, so that I could not delete the shortcuts. However, the Edit menu was working so I selected everything and moved them to a temporary directory then moved them back one at a time. I found that the problem was caused by a shortcut called 'Direct CD Drive (F)' (I have Roxio CDWriter on my PC).

However, I found that on restarting my PC that this shortcut returned to the SendTo folder. A check with MSConfig showed a Startup item called DirectCD. I disabled this Startup item which seemed to solve the problem. I'm only hoping that it's not going to effect my Roxio CD Writer.

Which all goes to confirm my opinion that the day when PCs are as reliable as modern cars is still far distant in the future. If your car gave you as many problems as your PC seems to do, would you be a very happy bunny?

25-08-2003, 21:39	#8
Theodoric Inactive Join Date: Jun 2003 Location: London Posts: 2,974	Problem solved (I think) For those of you interested in such esoteric things, here is what happened. I received the following reply fom Microsoft. As I understand from your explanation, after you installed q821557 patch, the computer will hang when you right click a file in Windows Explorer. If I have misunderstood your concern, please let me know. According to my experience, this is caused by corrupted SendTo shortcut. Please follow these steps to resolve this issue: 1. Click Start and point to Run. 2. Type "SendTo" (without the quotation marks) and click OK. The SendTo folder will open. 3. Delete every shortcut one by one and test if this issue each time a shortcut is deleted until it is resolved. I could not follow this advice directly as I also found that I could not open the File menu in Explorer, so that I could not delete the shortcuts. However, the Edit menu was working so I selected everything and moved them to a temporary directory then moved them back one at a time. I found that the problem was caused by a shortcut called 'Direct CD Drive (F)' (I have Roxio CDWriter on my PC). However, I found that on restarting my PC that this shortcut returned to the SendTo folder. A check with MSConfig showed a Startup item called DirectCD. I disabled this Startup item which seemed to solve the problem. I'm only hoping that it's not going to effect my Roxio CD Writer. Which all goes to confirm my opinion that the day when PCs are as reliable as modern cars is still far distant in the future. If your car gave you as many problems as your PC seems to do, would you be a very happy bunny?