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Originally Posted by dirtydog
I 'migrated' my dial-up account to 150k broadband last week, and at the time I ordered it over the phone I was told I could no longer pay for it by debit card, and would be sent a Direct Debit form through the post.
I haven't received the form yet; anyway I am now wondering if I can pay by debit card after all? I just logged into my account on the ntlworld website and it says no card is registered to me (it was previously for dial-up). If I register my card again, will it take the broadband rental that way? Or does it have to be direct debit for some reason?
I imagine someone here knows the answer to this! Thanks in advance 
btw, while I'm here, has anyone got an email address for ntl customer services as when I tried emailing them via the ntlworld site, it bounced back the other day. |
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hi dog you cant be made to pay by dd (direct debit) thats your choice however if ntl quatd you a price for your serivces (if paying by dd) then they can charge you extra on you package. sorry if this is too late but dont get much chance to read these