Quote:
Originally posted by kronas
yep im the techy one in the house i was the one who started on dial up for a few months then heard about broadband NTL put a flyer through the door saying its available so i started at 600k knowing full well what i could do with it on 1mbit now have been since a few months after that launched
yep true i do teach others at times frustrating because they are newbies but im patient 
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Well, bully for you, but you were a newbie once upon a time, right? Not everyone HAS someone in the house to help them. That's WHY they phone Help Desks!!
How many people know, ordinary people mind, the difference between 600k and 1mb? If they read about it, it's all jargon to them
Your household is very lucky. The flyer through the door thing is only valid if you know what you're reading. As Ramrod pointed out, there's small print and sods out there who are more than capable of making a buck by playing on people's ignorance.
The ISP's are there to make money, not educate. There only reason they're making an issue of it now is because their services are under threat thanks to people not knowing how to handle their security.
Insurance companies have done the same for years. Who would have known that their house wasn't covered by their policy because it was in a 'high crime' area? When people claimed and discovered that this was an issue, it became public knowledge and now we check and are more careful. Insurance companies are NOT there for our peace of mind, they're there to make money and will do their utmost to avoid paying up.
ISPs? They'll have to take more responsiblity for the service they provide and give more guidance to their customers, in BOLD print
