Have been on the 3mb service since last Tuesday and am not happy at all. Service drops out every 15-20 mins,programs like MSN sign in and out constantly.
Spoken with BB Support 5 or 6 times since Tuesday but they refuse to take any action or admit that there is a problem [even though someone at Cambridge CS told me there was]. Tonight i had to phone again as i just couldn't open my browser. Anyway,Cs gave me £30 credit even though there is apparently no issues!
Is there anything i can do to check my service? This page took nearly 5 minutes to open for example.
As you can see it is a bit erratic,firewall is off and modem has been rebooted every 30 minutes for the last few days.
Any help would be great