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bayonet · 30-03-2005, 18:17

Hi Schmiff

This is my first post so here goes on what ntl say as regards routers. Officially they are not supported but the biggest problem I or anyone else comes across is people not rebooting correctly i.e. Shut all PCs off then router then modem/STB then reboot in order of Modem/STB Router and then one PC and see if you can browse. If going through a STB you need to setup the router as this is seen as a new PC you have to have the person who owns the STB to be around as we usually need to speak to the account holder.

If not try as a stand alone or without the router if you can browse then by process of elimination it may be a router issue. As regards setting up on the STB or modem if the modem is yours then register that first then check if your routers website has a walkthrough or emulator (my DLink 624+ did and I had no problem with setup) I didn't need to clone MAC address or do anything silly. For a complete router novice like me it was dead easy. Set my daughter's laptop on a USB wireles adapter and it runs fine, hope this helps. The gear as far as I can see is fine

30-03-2005, 18:17	#2
bayonet Inactive Join Date: Mar 2005 Location: Swansea Age: 73 Services: 152Mb 2AC Superhub XL TV with TIVO Posts: 420	Re: NTL broadband setup Hi Schmiff This is my first post so here goes on what ntl say as regards routers. Officially they are not supported but the biggest problem I or anyone else comes across is people not rebooting correctly i.e. Shut all PCs off then router then modem/STB then reboot in order of Modem/STB Router and then one PC and see if you can browse. If going through a STB you need to setup the router as this is seen as a new PC you have to have the person who owns the STB to be around as we usually need to speak to the account holder. If not try as a stand alone or without the router if you can browse then by process of elimination it may be a router issue. As regards setting up on the STB or modem if the modem is yours then register that first then check if your routers website has a walkthrough or emulator (my DLink 624+ did and I had no problem with setup) I didn't need to clone MAC address or do anything silly. For a complete router novice like me it was dead easy. Set my daughter's laptop on a USB wireles adapter and it runs fine, hope this helps. The gear as far as I can see is fine