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Originally Posted by jrhnewark
Thanks, Paul, Ian.
Looks like I'll be giving them a call to ask them why we weren't informed when we were upgraded. No surprise that they didn't have the foresight to say, really. 
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whenever i have altered my services with ntl , i have always asked them what the billing implications would be , i have never been offered them though , sorry i know it aint going to help you , i just thought i would stick my

in