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2||Para · 29-03-2005, 23:52

Phoned BB Support again today.They got me to run the usual stuff they do[pings to bbc etc]anyway as they still say there isnt a problem! their excuse today is "Youre firewall is causing it,dont use a firewall and NTL

Where do they get these people from? the person in question then proceeded to offer advice and ping my Modem.

Ran 1 test and said " Yes its a little slow" "turn the firewall off"

I had left the firewall off anyway as my connection is still terrible but failed to mention this to him

Runs 2nd test[firewall still off] "Ahh thats better,now its working better"

Are they trained to spout BS from birth in a NTL breeding camp?

Anyway connection still useless and as far as NTL can see there isnt a issue.According to them "We have had no reports of other people with connection issues"

YEH RIGHT!

29-03-2005, 23:52	#16
2\|\|Para Inactive Join Date: Dec 2003 Location: huntingdon Age: 57 Services: 20MB BB,Sky TV Posts: 507	Re: Slow Speeds... Phoned BB Support again today.They got me to run the usual stuff they do[pings to bbc etc]anyway as they still say there isnt a problem! their excuse today is "Youre firewall is causing it,dont use a firewall and NTL Where do they get these people from? the person in question then proceeded to offer advice and ping my Modem. Ran 1 test and said " Yes its a little slow" "turn the firewall off" I had left the firewall off anyway as my connection is still terrible but failed to mention this to him Runs 2nd test[firewall still off] "Ahh thats better,now its working better" Are they trained to spout BS from birth in a NTL breeding camp? Anyway connection still useless and as far as NTL can see there isnt a issue.According to them "We have had no reports of other people with connection issues" YEH RIGHT!