Cable Forum - View Single Post - Internet Disconnects after a few hours usuage

gazz · 29-03-2005, 21:04

I recently ordered NTL last month on the 25th, and every single day it's gone down at least 2 to 3 times a day. So i'm basically getting disconnected randomly everyday for no apparent reason. I have rang up and they blamed it on my Zonealarm firewall so me being a pc newbie i un-installed it thinking there might of been a glimer of hope it being fixed. Nope, none, infact i reinstalled XP just incase there's something blocking my network and guess what it still goes down at least 2 to 3 times a day. I use the run the "CMD" quite frequently to ping ntlworld.com and i sometimes get a reply but most i don't "Request timeout" Even now while i'm posting this my internet is very very slow and just disconnected about 5 minutes ago. I know my internet is 'UP' and working because the lights are always on but it's the amount of packetloss, varying from 25-100%. I recently got rid of BT because they wouldn't sort out my routing and the browsing was awfully slow, but it had only gone down about 4 times in the period of 3 years i'm now unfortunately on a year long contract with NTL, i just hope this madness is sorted soon.

29-03-2005, 21:04	#35
gazz Inactive Join Date: Mar 2005 Posts: 1	Re: Internet Disconnects after a few hours usuage I recently ordered NTL last month on the 25th, and every single day it's gone down at least 2 to 3 times a day. So i'm basically getting disconnected randomly everyday for no apparent reason. I have rang up and they blamed it on my Zonealarm firewall so me being a pc newbie i un-installed it thinking there might of been a glimer of hope it being fixed. Nope, none, infact i reinstalled XP just incase there's something blocking my network and guess what it still goes down at least 2 to 3 times a day. I use the run the "CMD" quite frequently to ping ntlworld.com and i sometimes get a reply but most i don't "Request timeout" Even now while i'm posting this my internet is very very slow and just disconnected about 5 minutes ago. I know my internet is 'UP' and working because the lights are always on but it's the amount of packetloss, varying from 25-100%. I recently got rid of BT because they wouldn't sort out my routing and the browsing was awfully slow, but it had only gone down about 4 times in the period of 3 years i'm now unfortunately on a year long contract with NTL, i just hope this madness is sorted soon.