Quote:
|
Originally Posted by ian@huth
Nottingham customers tend to have broadband charged in arrears and if you upgrade your speed they are moving you to payment in advance. I have just had the same happen with the bill I received on Saturday and am not amused. It would have been nice of NTL to have included an explanation of what is happening and more preferably have written to every customer who is being charged in arrears telling them about the move to payment in advance. <snip>
|
that is interesting Ian, I also have been billed 'twice' for my broadband and as I proxy via Nottingham, I wonder whether that is where my bill originates, also?
I said in another post that I will wait till next months bill to see how it shakes down.
If they have indeed brought forward the billing to 'in advance', it won't be a major problem - less to pay when you cancel
I think it will turn out to be a quirk of upgrading to 2Mb on 9th March with a billing date of the 10th and it will be sorted on the next bill - but, as ever, I'm ready to be wrong
