And just a comment /question to throw to you guys on here who work for NTL, You'd think (well I would) that if some one rings up (as I did) and says
"I'm an NTL customer with only Broadband, but I'm considering geting Telephone and TV from NTL, what can you offer me?"
that theyd be dying to give me options and take my custom, but the girl I spoke to couldnt wait to get shot of me!!??