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Originally Posted by Babyshambles
Thanks very much.
I got my webspace to work now.
Turned out that the main account name was under my dad's not my mum's. It didnt work with the original password but the new one which he changed it to.
Thanks again,
Gareth
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Always useful to know which name the account is under, at least it's working now
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Originally Posted by lemmiwinks
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Originally Posted by Paul
The webspace name account name should be the name that is on the bill for your broadband etc The password will be the original password that you set for this. You should have received a letter from NTL with these details in it. If you still struggle to get into your webspace then there are a number of people on this forum that work for NTL and can help you sort it out.
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With the upgrades etc going on it may be that the access to webspace is down at the moment. Have you been able to access your webspace up till now?
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I've never been able to get into it, and I've had the account for a year now... |
Some things to check are that you are using the correct account name information and password. Usually the name on the broadband or NTL bill. If you can't remember those details then a call to customer services or a polite request to a member of NTL staff on here will normally resolve the problem pretty quickly
