The webspace name account name should be the name that is on the bill for your broadband etc The password will be the original password that you set for this. You should have received a letter from NTL with these details in it. If you still struggle to get into your webspace then there are a number of people on this forum that work for NTL and can help you sort it out.
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Originally Posted by lemmiwinks
Same problem here (only I'm on Ubuntu Linux) - the error I get when trying a command line ftp is:
421 Service not available, remote server has closed connection
Login failed.
No control connection for command: Permission denied
Any ideas?
Thanks.
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With the upgrades etc going on it may be that the access to webspace is down at the moment. Have you been able to access your webspace up till now?