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Babyshambles · 28-03-2005, 15:26

Hi
We have been with NTL for years and changed to Broadband about 2 years ago. I have been trying for approximately a year on-and-off to get into my webspace but still have no luck in doing so.

We have a PC and a Mac connected to the Broadband through a router and have tried on both to access NTL's ftp server. I have tried over Internet Explorer and FTP software such as Transmit for Mac and Terrapin for PC, but still no luck in connecting to NTL.

From tring to do so all I get is a message saying: "Could not connect to server, Server closed connection" or from IE, "Password required for **.**", even though I did put in the password.

We have 5 different e-mail accounts and have tried it with two of them, gareth.langford and danie.langford.

I would be grateful if anyone can assist me or tell me where I am going wrong.

Many Thanks
Gareth

28-03-2005, 15:26	#1
Babyshambles Inactive Join Date: Mar 2005 Posts: 2	Getting ntl webspace to work Hi We have been with NTL for years and changed to Broadband about 2 years ago. I have been trying for approximately a year on-and-off to get into my webspace but still have no luck in doing so. We have a PC and a Mac connected to the Broadband through a router and have tried on both to access NTL's ftp server. I have tried over Internet Explorer and FTP software such as Transmit for Mac and Terrapin for PC, but still no luck in connecting to NTL. From tring to do so all I get is a message saying: "Could not connect to server, Server closed connection" or from IE, "Password required for .", even though I did put in the password. We have 5 different e-mail accounts and have tried it with two of them, gareth.langford and danie.langford. I would be grateful if anyone can assist me or tell me where I am going wrong. Many Thanks Gareth