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Originally Posted by Matt D
No idea, but I'd have thought that it would have been done by now.
Do you have a...non-standard....tariff in any way? e.g. the XBox/PS2 two IP service, or Broadband Plus? If so, perhaps that's why the online upgrade isn't working [I've seen posts by other people with those extras, who've had to phone as the online upgrade won't work for them]
I'd just phone CS if I were you, otherwise you could be waiting even longer.
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No nothing out the ordinary. 1.5Meg
I am using Broadband Plus tho, wonder if thats the problem?
Thanks for advice
I will call them tomorrow.
Unless some nice person on forum can do it

Nudge Nudge Wink Wink!!
Just Kidding