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Originally Posted by Xaccers
But then, they have the address linked to the criminal, ok may not be their address, but it's somewhere they are linked to in order to have picked up the package.
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And that probably turns out to be either an accommodation address or a flat that someone's rented for a month for the sole purpose of fraud and they've vanished without trace.
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As it's credit card fraud, and in this case, internet credit card fraud, the card companies are quite good at clearing it up in order to encourage further legitimate credit card usage.
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Sorry, but with Chip and sPin they may *say* that, but in reality it's just a way of getting some poor sod to get stuck with the bill.
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If they start thumbing their nose at victims of internet credit card fraud, then a lot of people will no longer shop online, choosing instead to go local using debit cards, so visa and mastercard etc lose out.
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The point is that, over the internet, it's the retailer that's likely to end up taking the loss, not the customer or the card company.