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Toto · 26-03-2005, 21:19

ntl customer here, pay by direct debit, never had any problems.

Colin, whilst this site was originally formed as a forum for the many complaints that ntl generated because of their disjointed services, you will find now that in all cases peolpe here can point you in the right direction to complain. When people tell you that OFCOM are responsible for unresolved complaints, they are correct, they actually know what they are talking about...........in fact ntl's former CEO, Stephen Carter, is now the director of OFCOM.

As has already been mentioned, if you have evidence of liability from ntl, and they have not come good with their promises, take it up with OFCOM.

26-03-2005, 21:19	#30
Toto Inactive Join Date: Dec 2004 Posts: 3,403	Re: Fraudently Took Money From Debit Card ntl customer here, pay by direct debit, never had any problems. Colin, whilst this site was originally formed as a forum for the many complaints that ntl generated because of their disjointed services, you will find now that in all cases peolpe here can point you in the right direction to complain. When people tell you that OFCOM are responsible for unresolved complaints, they are correct, they actually know what they are talking about...........in fact ntl's former CEO, Stephen Carter, is now the director of OFCOM. As has already been mentioned, if you have evidence of liability from ntl, and they have not come good with their promises, take it up with OFCOM.