Sorry mate (sorry, m8

) but I have to agree with scrotnig. I started reading your post but gave up. I am, admittedly, a codger mind you. There's a place in the world for vowels though.
Hope you get sorted though. Many of us have had trials and tribulations with NTL. PM me if you want a method of grabbing the NTL directors attention (but make saure I can understand

!)