[spider1]

is it just me or does anyone else seem to get lied to by ntl??
ive had cable since it was installed in my area, think it was nynex then, had broadband for yonks wiv little probs until i want to change something or they ring me with some gimmick to get me off my present tariff. first one was when i was on a really cheap fone and tv package that they hoodwinked me onto changing saying i cud trial it for free n go bac if i didnt like it - load of rubbish - got charged and cudnt go bac. then last week wiv me broadband - i was on the 1.5, needed to pull in the financial reins, so thought id go bac to 750 for a bit, they told me of their wonderful new tariffs so i opted for the 17.99 1m connection, asked her twice if there was any restrictions and she sed NO - only to find there is and me connection is worse than dial up wen runnin any p2p programs. seems like im not he only one experiencing this. wen u ring up they are rude and dont give a monkies wot u were told.
furthermore ive decided to cancel my broadband and now go elsewhere, then they tell me im in areas lol. they cocked me bill up wen i went on 1.5 and instead of charging me for it they added another set top box to my bill, i thought strange but ill wait til the next bill - same thing again. so i rang explained and asked wot is going on - they apologised and sed i wud get a credit and the bb will be a seperate dd from me bank, this has been so since then with the 37.99 being taken each month. now they tell me that i owe em for the first two months but i was told, wen i rang to sort out their mistake, it was their mistake, by admission, and as such i wudnt be asked for the missed payments, but now they say i owe them it and to top it she sed i shud av checked me bill - lol - wot bill neva had any, then she tells me i get it by email, wot email, i explained i have no knowledge of an email account where bills are sent and asked for the email addy, then she tells me i shud av known this er............. for wot reason, i am not a mind reader and how am i expected to know that they send bills there if they dont tell me. so it appears ive been arrears for over 6 months and knew nothing about it, i did say that i would have thought that they would have informed me in writin but they claim that if they wrote to evryone telling them they are in arrears it would cost thousands (i really cant get me ed round that one lol)
so it appears ive been dun again by ntl but this is the last time for me im off im fed up with being told lies and getting ripped off