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Originally Posted by colin64
Well because they have promised for 16 weeks or more and the person resonsible for this statement was A SUE Attenbourgh... oh and yes SUE is a credit control manager for NTL.
And like you have said (you must be a ntl customer) Because we have in it black and white that they accept what they have done is Illegal...so what is your argument.
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I don't think she would appreciate her name being posted on here without her permission. I would try and contact the MD of ntl home, his details are listed in the knowledgebase if you aren't getting any joy.
I suggest you go and calm down before posting any further. Posting people's names on here without their permission is not the right way to go about things no matter how long this has dragged on for.