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Re: Fraudently Took Money From Debit Card
Perhaps you'd be so good as to provide details of what you claim has happened rather than simply stating you've been ripped off. If I had a pound for every person I have dealt with who thought they had been ripped up when in reality they'd misunderstood their bill, I'd be rich.
Secondly there's no such thing as a 'communications agency'. There is the regulator, OFCOM, who you can contact, but who will only take up your case if you can demonstrate you have exhausted all channels of resolution with ntl. Otherwise they'll refer you back to them.
So, if you can post a bit more info, someone on here may be able to shed some light on what has happened and suggest the best course of action to get it sorted.
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