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caroline · 25-03-2005, 22:05

Hi All

I Really need some help and advice please
My internet started playing up two weeks ago,it was taking ages to get to a page or just timing out and not even getting to the page, also my downloads would be ok one minute and then just drop off to zero at all different times never the same amount of time, anyway had the ntl engineer out today and it seems i have signal noise ratio problems which basicly means noise on my line which is stopping my full internet, they also done a test there end and im only getting forty percent coming through the line they say its there end thats the problem they told me they would send a e mail to people to fix it that was last week and they still havent fixed it, has anyone had this problem before as they say im the only one getting this problem, if you did how did you get it fixed, because they tell me after a e mail to there engineers it only takes 24 to 48 hours to fix,so now i have phoned them again and there saying it again, i just want it fixed fast surely it cant be to diffulcult as they know the problem.

caroline

25-03-2005, 22:05	#1
caroline cf.addict Join Date: Mar 2005 Location: england Posts: 326	ntl signal noise ratio Hi All I Really need some help and advice please My internet started playing up two weeks ago,it was taking ages to get to a page or just timing out and not even getting to the page, also my downloads would be ok one minute and then just drop off to zero at all different times never the same amount of time, anyway had the ntl engineer out today and it seems i have signal noise ratio problems which basicly means noise on my line which is stopping my full internet, they also done a test there end and im only getting forty percent coming through the line they say its there end thats the problem they told me they would send a e mail to people to fix it that was last week and they still havent fixed it, has anyone had this problem before as they say im the only one getting this problem, if you did how did you get it fixed, because they tell me after a e mail to there engineers it only takes 24 to 48 hours to fix,so now i have phoned them again and there saying it again, i just want it fixed fast surely it cant be to diffulcult as they know the problem. caroline