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Croker · 25-03-2005, 11:47

Update:

I threw caution to the wind and phoned ntl up again. Was on the blower for 30 minutes, spoke to three poeple and one guy claims to have put me on the correct tarriff and backdated it to 22 december 2004, which was when I downgraded. He claims a refund will appear on the next bill. The speed has now changed fro 750 to 2 meg - which I verified using a Robin Walked simple speed test that a mate suggested.

So will wait and see what happens

25-03-2005, 11:47	#6
Croker Inactive Join Date: Mar 2005 Services: ntl 2meg Internet, Sky Sports & Movies (couple of extra boxes), Film 4 & Phone Posts: 214	Re: wrong broadband tarriff Update: I threw caution to the wind and phoned ntl up again. Was on the blower for 30 minutes, spoke to three poeple and one guy claims to have put me on the correct tarriff and backdated it to 22 december 2004, which was when I downgraded. He claims a refund will appear on the next bill. The speed has now changed fro 750 to 2 meg - which I verified using a Robin Walked simple speed test that a mate suggested. So will wait and see what happens