Thread: I'm still a customer !!!!!!!!!
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Old 24-03-2005, 23:33   #10
SMHarman
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Join Date: Jun 2003
Services: Cablevision
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Re: I'm still a customer !!!!!!!!!
Quote:
Originally Posted by OinkyBoinky
How long are they kept on file for? is it just a year? because i was under the impression that due to the Data Protection Act (1998?) data can't be held for more than a year if they're no longer a customers...

Maybe thats wot the year thing is i'm thinking of, can't really remember, was just curious...
But companies act, the taxman and the Money Laundering requirements are all far in excess of that. DPA says you keep the minimum information for as long as approprate. And appropriate is defined by the use of the information and the reason for gaining it...
So a CV over 12 months old you may decide to destroy these as they are out of date, but the name and address on a customer file may be decided to kept for 7 years to meet other legal requirements.
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