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Old 24-03-2005, 11:20   #947
parky
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Join Date: Jul 2004
Posts: 125
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Keep an eye on your bills when they arrive.

I just got mine and they charged me for the 750KB and 2MB services for the same month AND and an extra amount for the 2MB service I had in the last month.

They overcharged me by £36 in total !!
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Quote:
Originally Posted by Paul
Your parents won't lose anything by swapping the box but you can argue the point that it is more reliable/ stable than the Pace units and it's a nice shiny silver unit that looks a lot nicer than the old STBs. As for getting a SACM put in, unless there is a problem with the STB NTL will normally refuse to install a SACM as the Set Top Box is there to provide the broadband feed.
All that is involved in the swap is the old STB is unplugged and the new one is connected in it's place, it doesn't take long and rarely involves any problem for the customer
Actually you do lose something - the audio out connectors are not provided on the Samsung unit, which means my Home Theatre has no direct feed at the moment.

Ian
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