Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please (Part 4)

Obie · 23-03-2005, 22:57

I've got a problem with the online speed upgrade page.

It validates the login details fine, and also detects the cm as well, but then it throws the following error at me: "Unable to lookup cable modem xx:xx:xx:xx:xx:xx (RecordNotFound in page checkCM.)" (I've xx'ed the mac address)

Any suggestions? (I'm currently on the 750k cm service in renfrew)

23-03-2005, 22:57	#942
Obie Inactive Join Date: Mar 2005 Posts: 2	*Re: ALL* Speed Upgrade Discussion In Here Please (Part 4)** I've got a problem with the online speed upgrade page. It validates the login details fine, and also detects the cm as well, but then it throws the following error at me: "Unable to lookup cable modem xx:xx:xx:xx:xx:xx (RecordNotFound in page checkCM.)" (I've xx'ed the mac address) Any suggestions? (I'm currently on the 750k cm service in renfrew)