Well Saturday is not that far away! The big question is - will anyone turn up? I hope so....
Meanwhile it sounds as though the channels you are receiving are indeed limited by the way your card is currently programmed.....
Sounds as though you are getting the "Free to Air" channels and not the "Free to View" channels which I believe include Channel 5. (Or am I talking SKY?)
If that's the case you should get the same channels whether or not your card is inserted.... If you do remove the card do remember to
put it back in the correct slot too - or you'll get FTA channels only and the cs update wont work either! Just a thought! Could be another explanation for your symptoms. Some STB's only have one card slot so this may not be a potential problem for you anyway.
What error message if any are you getting when you tune to a channel that won't clear for you?
The card should be upgraded back to the package you are subscribed to via your cable signal - but - if your original "stuck on tune" message is anything to go by one reason your card is not responding could be that the signal may be being degraded (possibly for reasons mentioned earlier) by the time it reaches your stb. On the other hand maybe there's an admin cock up (perish the thought!
) and the cs are trying to upgrade another subscribers card? This could explain a few symptoms too! Might be worth checking that the card number on the back of your card actually matches their records!
I take it that you are no longer sticking in "TUNE"????????
Or has that fault now become interrmittent?
Good luck on saturday - if not before..... Weather forecast is excellent for the Easter Weekend!
