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Originally Posted by sloopy
I would prefer a replacement STB just to be rid of the pesky PACE. I'm not asking for it to be installed yesterday or today, all I want is a date for when the job will be done so no need for CS to make up stories if the real issue is a shortage of SAMSUNGS.
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My sentiments exactly. I'm going to play a waiting game after I downgrade to 1Mb and once all the fuss has died down I'll try to get a Samsung box.
I suspect that since none of the things that the Samsung is supposed to be better at e.g. Interactive, VOD etc. are not likely to be available in our area anytime soon NTL don't want to waste a Samsung box on us and have therefore come up with the 'You must have a Cable Modem' BS.