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Originally Posted by captain747480
I don't think I've got the stomach for it!
As I see it there are two cables coming into my property, 1 for TV / Broadband, 1 for Telephone. Is this correct?
If it is then presumably they don't run in an extra cable if I have a Cable Modem so the 'cabling can't handle it' argument sort of falls over at that point.
Could someone confirm whether I'm correct?
Anyway, I've decided to drop down to 1Mb until all the fuss dies down but after another call to CS I've been told I can't even do that until 4th April! Are they picking on me?
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Hi! New to the forum today tho' lurking for a while.
I too live in SE London and rang CS this am (the latest of several calls over the last 2 weeks) to try and get a date to replace PACE STB with a SAMSUNG and was given the SAMSUNG doesn't work in your area ring Sales to get an SACM story this time.
I can't believe cabling is an issue as I believe upgrades were done in this area just over a year ago so that we could be offered BB. Is there anybody on the forum who lives in SE London and has BB working via a SAMSUNG STB?
I would prefer a replacement STB just to be rid of the pesky PACE. I'm not asking for it to be installed yesterday or today, all I want is a date for when the job will be done so no need for CS to make up stories if the real issue is a shortage of SAMSUNGS.