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Originally Posted by seaneeboy
Still no call, four days after I was told I would be called back. *sigh*
I'm going to try and call them again tonight, what should my approach be?
1) Try and speak to same CS Rep again (I have her extention)
2) Talk to someone else
And then do I
1) Try and get the samsung I've been offered or
2) See if they'll update my Pace to the 1meg rate because the last CS Rep was daft?
Sean
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If you're not bothered whether it's a Pace or Samsung for tv, why not try asking for a SACM?
Or will
(anybody can answer this for me 
) they not let you change from a stb to sacm?