Re: Set Top Box Stuck on Database
Um - don't recommend the SACM route from this point - you go back to square one and go through the engineer visit-install-account create-register route again, with consequent multiple opportunities for muppetry. Having got as far as actually having the box installed and having the right cable it's just a matter of getting the hit to the box. I can help check whether it's broadband enabled or not and someone like Marge can help with the hit. PM me the STB's MAC or smartcard number and I can find it from there.
|