[DiGi]

Hi thanks for the welcome i never got the installation kit i had a friend who had been sent 2 but only got the usb adapter off him and used my own crossover cable but i did get the straight through cable the following night off a engineer who thought he had been sent out for a fault and not just a cable ,
I had spoken to supervisor the wednesday morning to be told it would take him 2 hours and he promised me it would be on when i got home which it wasnt, I had a call thursday morning from CS saying it would be 24 hours then I rang them friday to be told 7 days but he couldnt tell me 7 days from now or 7 days from last tuesday twice they said they have made it a priority to no avail , had a lady call me from CS again this morning to say 48 working hours but its a weekend so im still looking at monday tuesdaay but she said they have found the fault and has been passed onto IT for the 3rd time i been told this , I tried to get them send out just the modem as the BB Dept said he can add them easily but they wouldnt and there dialup disc takes upto 5 days so im using a no account 0845 number for now.
lets just hope they have it done monday they promised to give me a call as soon as its sorted.

Cheers

DiGi