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Re: disappointed by telewest for the first time....
They can't increase your upload, and even if they did increase your max upload as you are congested down to a lower upload not sure what you are expecting them to do?
All they can do is fix and it seems clear that that isn't going to happen for a while.
FWIW witholding payment isn't really an issue, they don't guarantee any speeds so aren't breaking their side of the agreement.
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