Quote:
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Originally Posted by danielf
I had a look on the web, and the only thing I can find is something on experts exchange. I have found that site helpful in the past, but unfortunately they've moved to a subscription service.
On the off chance that someone actually subscribes:
http://www.experts-exchange.com/Appl..._20280303.html |
Solution Title:
Read receipt sending fails with relay error
Author:
awestrope
Points: 50 Grade: A
Date: 03/22/2002 04:13AM PST
I am using Outlook 2000 on Win2000.
When I receive an email with a read receipt request the read recipt appears in my outbox as exepected but failes to send. The error is 550 relaying prohibited by administrator. If I receie an email from someone who domain is managed by that smtp server the read receipt sends fine.
So obviously the problem is with the smtp server prohibiting me sending to people outside my domain. Well no! If i just send someone a message it goes fine, it is only automated read receipts that don't go. I know that the SMTP server we use does require that the reply address of a messgages has to be a valid user. I presume that Outlook sets this for read receipts? If it doesn't can I make it?
Accepted Answer from
starl
Date: 03/22/2002 09:56AM PST
your server administrator has configured the server to prevent read receipts from going out over the internet. Not much you can do about it except ask him/her to allow it or to manually send the receipt in your name as a normal message.
Author Comment from
awestrope
Date: 03/22/2002 10:35AM PST
The smtp server is a commercial one. Would they really prevent read receipts to domains they don't host and allow them for ones they do?
Comment from
starl
Date: 03/22/2002 10:45AM PST
does the receipt sit in your outbox?
Comment from
starl
Date: 03/22/2002 10:47AM PST
If the reciept sits in your outbox, it's because the server is outdated.. not much you can do about that except inform your ISP.
is there more to the error? actual text? message header?
Author Comment from
awestrope
Date: 03/22/2002 10:57AM PST
Just sits in the outbox, am waiting on response from ISP. No more to error, 550 relaying prohibited by administrator.
Comment from
starl
Date: 03/22/2002 11:12AM PST
here is the ms article - if you want to relay it to your isp.
http://support.microsoft.com/search/...;en-us;Q218231
Author Comment from
awestrope
Date: 03/22/2002 11:31AM PST
I have relayed it to my ISP - their first response (before I sent them the link) was the sender of the read recipt is blocking them!! I have explained this is pretty unlikely as the message doesn't even get out my outbox! I will persue it with them.
I will leave this question open until I have resolved it with my ISP and if what is described in the MS article is the case I will award you the points.
Comment from
starl
Date: 03/22/2002 11:55AM PST
no prob - and if I am wrong, please let me know what you found out.
Comment from
Moondancer
Date: 03/30/2002 05:31PM PST
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Comment from
starl
Date: 03/30/2002 08:35PM PST
thanks moon - I had forgotten about this question!
awestrope - did your ISP admit the problem?
Comment from
bruintje
Date: 07/07/2002 01:11AM PDT
time to clean up
-no feedback from the asker
-if not stated otherwise
my recom will be
-PAQ
-points to starl
-this will be finalized with no further update (14.07.2002)
PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER
HAGD:O)Bruintje
Author Comment from
awestrope
Date: 07/08/2002 02:21AM PDT
No resolution from ISP, they are still blaming Outlook.
Comment from
ComTech
Date: 07/16/2002 04:02PM PDT
This question has been accepted by:.
Regards,
ComTech
Community Support Administrator
Experts-Exchange