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Stuart · 18-03-2005, 11:37

IIRC the reasons given for the 118 services were that it makes it easer for the customers and offers more services.

Not sure how dialling a six digit number (even assuming you don't need to look it up) is easier than dialling a three digit number.

Regarding extra services. Well, some of the 118 companies do offer extra services (train times, hotel booking, calling etc), but, TBH, most of the info they give is availale for FREE on the web, and regarding the calling service (which they charge for), well, it's not too difficult to note or remember the number and dial it yourself.

No, these services were created for one purpose. So the Government (in the form of OFTEL/OFCOM) could licence out something else and make loads of money from it.

18-03-2005, 11:37	#5
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: 118 is a mess !!! IIRC the reasons given for the 118 services were that it makes it easer for the customers and offers more services. Not sure how dialling a six digit number (even assuming you don't need to look it up) is easier than dialling a three digit number. Regarding extra services. Well, some of the 118 companies do offer extra services (train times, hotel booking, calling etc), but, TBH, most of the info they give is availale for FREE on the web, and regarding the calling service (which they charge for), well, it's not too difficult to note or remember the number and dial it yourself. No, these services were created for one purpose. So the Government (in the form of OFTEL/OFCOM) could licence out something else and make loads of money from it.