I was just about to open a thread similar to yours mate.
I too use my connection for gaming (xbox clan matches) but have for the last 2 weeks been getting crap upload speeds when i go to play on it (between 8ish and maybe 10ish).
As you might have guessed i phoned, waited for about 2 mins.... was on the phone for about an hour and then at the end of it he tells me he cant do anything to help!
If blueyonders servers wern't made to hold so many people then why make it available to so many people?
Downloads are fine, and very normal but i dont use my pc for downloads. I too have been getting severe ping times which the operator told me was very very bad.
When i say this to telewest, they dont wanna know, which is just utter crap!
Ive used blueyonder for 2/3 years now and the speed has been fine up untill now and it is not good enough! especially when im paying £35 a month!
Im 2* in all rooms now after being able to hold a server of upto 12 people and now id be lucky to hold myself!
Its simply not good enough, and im only going to ask for help once more before i stop using blueyonder all together.
I too will not be paying my bill untill this is resolved.
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2mb and here are my speed test results
Downstream1416 Kbps (177.0 KB/sec)1529 Kbps (inc. overheads)Upstream171 Kbps (21.4 KB/sec)184 Kbps (inc. overheads)
And there supposed to be
Downstream = 2mb
Upstream = 256kbps
pffffttttt