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Originally Posted by scrotnig
We had an incident like that on the test billing runs, it's correct but is caused by how the billing cycle falls in relation to the date of the upgrade.
Despite having it explained to me by IBM I remained non the wiser to be honest. But I'm assured it was correct.
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thanks, scrotnig, my official billing date is the 10th of each month, so that makes some kind of sense. I'll wait & see what the next bill says. I only noticed because our phone calls are always low, so the bill is virtually the same each month - therefore the extra £24.99 was rather obvious.
