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Originally Posted by migz
I dont think you read my post properly.
I ALREADY have NTL and a TV package + 750k BB.
1 And if it's still NTL's property surely they should have arranged someone to pick it up.
Even so its still NTL's property and will still be used on an NTL line.
TBH, 2 when they announced speed upgrades, they should have forseen they would need to change thousands of STB's and maybe got on it straight away
3 Even posting them to people, cheaper than an engineer and even with SIMPLE instructions not a hard task to set up, could give that option over the phone if customers are comfortable with setting it up themselves.
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1 If your mate reads his T&C he will find that it is HIS responsibility to return the stb, but ntl lay on a pick up service (via a 3rd party).
2 They did forsee the swap out of stb's but there are a lot to do, you are not the only customer.
3 Posting stb's would not be an option people could sell them on etc.
Sit back relaxe and just wait for the upgrade and stop complaining its a FREE upgrade after all, if you were paying for the upgrade then you would have grounds to complain.
