[bob_a_builder]

Funny how its (generally) always the customer service side thats moved ofshore with all the issues of misunderstandings etc which have been mentioned.
But dial the sales number and you get through (usually) to an english based service.

So they don't mind giving exsisting punters the run around in an offshore CS operation, but aren't prepared to expose potential 'brand new customers' to that level of service#

Wonder why that might be ....