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Russ · 16-03-2005, 16:35

What I think is dangerous here is that these companies seem perfectly happy to encourage the idea that Indian callcentres are almost 'normal' or 'customery', in the way they've all embraced automated telephone systems.

16-03-2005, 16:35	#23
Russ cf.mega poster Join Date: Jun 2003 Location: Half in the corporeal, half in the etheral Posts: 37,181	Re: Another reason to avoid HSBC What I think is dangerous here is that these companies seem perfectly happy to encourage the idea that Indian callcentres are almost 'normal' or 'customery', in the way they've all embraced automated telephone systems. __________________ From Jim Cornette: “Ty, Fy, bye”