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Old 16-03-2005, 16:17   #18
SMHarman
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Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: Another reason to avoid HSBC

Quote:
Originally Posted by Russ D
I'm not hypocritical - I'm against outsourcing because of the degredation in customer service.
Which means the service levels put in place are inadequate, but as I have had poor CS from UK call centres too whats the difference.

Quote:
Originally Posted by scrotnig
I take it YOUR job isn't under threat? What will you do when it is? Get another one? And what about when there aren't any more to get?

UK jobs should be in the UK. Period. If it means taxing the firms to the hilt if they offshore, then fine.
I'd like to say no, but if you look back 10 years the tech infrastructure meant you could not offshore call centres. As an accountant I realise there are many talanted accountants in asia and india who can do many of the accounting roles in a business just as well as I could over here, after all they are analysing, reconciling posting numbers in a computer system, why does that have to be done in the UK?

And using tax as a threat, watch these corporates up sticks and move thier head offices to India too and pay their corporation tax to the Indian government not the UK govt. That would leave a huge hole in Mr Browns balanced budget. Quite simply - ain't gonna happen.
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