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Originally Posted by kapa1686
Yo, i had the same problem, i just upgraded my broadband today to 2mbs, and i was on the £19.99 deal, but NTL were charging me £24.99. I phone them up and it was all due to some crazy billing scheme, they chage full price, then lower it, but in total it all works out at 19.99, best thing to do is give them a call, and have them explain it to you.
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That's not crazy, it's how the system works.
The system gives you broadband at 24.99 which is the only price it can charge for that level of service. A discount code is then applied which brings the price down to the correct one.
I know this is the case with two of ntl's three main billing systems. Dunno about the third one as I've never used it and probably never will.