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Originally Posted by ian@huth
When did NTL actually make an announcement of the date that speed upgrades would be happening or even that they were happening?
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Actually there was announcement in the news somewhere when they pannicked and thought they had better say something as they where being left behind by other ISP offerings.
The fact is that if the speed is available on adsl that speed is availble to all customers depending on distant from exchange of course.
The new NTL speeds are plastered all over ntlhome. So one would assume they are available now. I did hear from a CSREP that it would be about two weeks that would be next week for Coventry thou some in the area allready have the new speeds. Is this correct ? There are two different issues on here those who need to have the STB upgraded and those that don't. I can understand the later taking sometime but what about those who have stand alone cable modems. I'm on 750k so I assumed phoning up to get the a new tier would automatcally put me on a new speed. Sorry no can do.
Its a very valid question if Jack next door can do it why can't I. Oh and when I am on the phone to CS I am one of the most politess of customers.
http://www.home.ntl.com/icat/broadband