Been over a week now very disapointed in no upgrade. Customer services told me they can not upgrade over the phone and to wait. I too can not upgrade on website same no SMS error. Nobody as even bothered to address what that issue is. I've given up asking when the upgrade is going to take place. Its like asking how longs a piece of string as far as NTL are concerned.
O well been looking around in the mean time for a company that can give it me now ! Get a move on NTL and stop ****ing of your customers. I wished they had never made the announcements I would have been none the wiser and lot more happier as patience is not a virtue of mine.
