Thread: ntl: Q4 Results
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Old 15-03-2005, 18:43   #28
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Re: ntl: Q4 Results
Quote:
Originally Posted by SMHarman
Net customers added = churn (another term for it).
No, churn is the number of customers lost during the period. Percentage churn is the number of customers lost divided by the average number of customers during the period.
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