Got my Samsung STB installed this morning as NTL promised, the guy who installed it said I would have to wait about an hour for BB to be up and running, unfortunately I had to go to work about 10 mins after the NTL guy left. Just had a phonecall from my wife telling the BB is still not connected and none of our subscribed channels are working.
Great!!
Now I will have to phone NTL to get that sorted, the guy was in a hurry to get all his morning appointments completed before midday so he didn't check the new STB was working properly before he left.
I won't home until 8:10pm, will I have to wait until tomorrow to phone or will there be someone at NTL to help?