Hello all ,
I have just got off the phone and have booked an appointment to get a samsung STB , 9th of April for me . Would like to add that the CS guy was great and knew just what I was after so dealt with my query quickly . Only had to wait a short time before speaking to him as well . Have been a customer since the nynex days and in all that time I have had no cause for complaint with the service or support , infact on the occasion a tech engineer fixed a problem by replacing the batteries in our STB handset I was quite impressed , and also felt slightly embarrased .
