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Originally Posted by scrotnig
You you you you!
YOU are not every single customer are you?
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No, but I`m addressing the point you made that NTL shouldn`t invest in services/facilities that *all* of the customers do not want. It's a little rich to get on your high-horse when I`m merely using your own arguments to demonstrate that this is not a consistent policy within NTL.
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Originally Posted by scrotnig
On the same basis *I* couldn't care less whether a DD change facility is there or not, therefore nobody else ever will and therefore the whole idea could be scrapped. 
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That's pretty much what you said earlier on in a more roundabout manner.
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Originally Posted by scrotnig
Again, the vast majority of customers DO use the homepage otherwise they wouldn't bother spending any money on it. 
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Got any evidence to support that claim?
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Originally Posted by orangebird
Excuse me Ben, but you said you got your DD changed. BUt you didn't. You opened up a new account which happened to have a different DD collection date. Takes BSer to know one... 
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I`m glad that you've finally confirmed just how seriously we should take anything you say in future.