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Originally Posted by Keytops
 So, am I right in assuming that if NTL hadn't crammed more users in nobody would of received a bonus? Does customer satifaction not play a part? |
If customer satisfaction could be measured in such tangable terms such as financial reports, I'm sure ntl's would make very interesting reading.
Ofcom publish a complaints league table for Telecoms customers, so that is a gauge of sorts.
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Originally Posted by Bill C
You know what. I was waiting for this to become a free for all dig. Why dont you just say what you need to say instead of going the long way round ?
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LOL, you know it