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Originally Posted by scrotnig
You you you you!
YOU are not every single customer are you?
On the same basis *I* couldn't care less whether a DD change facility is there or not, therefore nobody else ever will and therefore the whole idea could be scrapped. 
Again, the vast majority of customers DO use the homepage otherwise they wouldn't bother spending any money on it.
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The only way to do it is to completely close your old account and open a new one for you on the required date. I have in the past done this for specific customers in specific circumstances.
Very time consuming and leads to all sorts of pro rata billing issues and interruptions to service.
Please don't accuse me of 'BS' since I am in a position where I would know 100%. There is *no* DD date change facility in Harmony. |
Well there is because I have had it done and you have NOW told us how its done. It might be time consuming but hey if thats what the customer wants then thats what they GET! Jesus, customer service to you people is like trying to get blood out of a stone